Privacy Policy
This Privacy Policy describes how NewU Inc. ("NewU University," "we," "us," or "our") collects, uses, and discloses your information when you use our website at https://newu.university (the "Service") and your privacy rights.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
NewU Inc. is a District of Columbia nonprofit corporation recognized under Section 501(c)(3) of the Internal Revenue Code, doing business as "NewU University." Our registered office is at 1156 15th St NW, Suite 605, Washington, DC 20005. Our campus is located at 1400 16th St NW, Suite 710, Washington, DC 20036.
You can reach us at [email protected] or 202-968-1001.
Information We Collect
Information you provide directly
When you submit a form on our website, request information, apply for admission, or otherwise interact with us, we may collect:
- Name (first, last)
- Email address
- Mobile phone number
- Mailing address
- Date of birth
- Educational background (high school, graduation year, transfer credits, GPA)
- Military or veteran status
- Family information (parent or guardian name and contact information)
- Application materials (transcripts, identification documents, electronic signatures)
- Financial information necessary for tuition payment, financial aid, or scholarship determination
- Any other information you choose to provide
Information collected automatically
When you visit our website, we automatically collect:
- IP address and approximate location
- Browser type and version
- Device information
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies (see Cookies section below)
Information from third parties
If you choose to register or log in using a third-party service (such as Google or Facebook), we may receive information from those services consistent with the permissions you grant.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the information or services you request
- Process applications for admission, financial aid, and enrollment
- Communicate with you about your application, enrollment, and student status
- Send you information about NewU programs, events, and university communications by email, SMS, phone, or postal mail (see SMS / Text Messaging section below for SMS-specific terms)
- Process tuition payments and financial transactions
- Verify your identity and prevent fraud
- Comply with legal, regulatory, and accreditation requirements
- Improve our website, programs, and services
- Conduct internal research and analytics
SMS / Text Messaging
NewU University collects mobile phone numbers when you voluntarily provide them through web forms on our website and check the box consenting to receive SMS messages. We use mobile numbers to send admissions, financial aid, enrollment, and related university communications.
Message frequency varies based on your stage in the admissions and enrollment process. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. Reply HELP to any message for assistance, or contact us at [email protected].
For users under 18, NewU recommends that a parent or guardian review and consent to SMS communications. Parents or guardians may contact us at [email protected] to revoke a minor's SMS consent at any time.
Full SMS program terms are available at our SMS Terms of Service page.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access — Request a copy of the personal information we hold about you
- Correction — Request that we correct inaccurate or incomplete information
- Deletion — Request that we delete your personal information, subject to legal exceptions
- Opt out of marketing — Unsubscribe from emails (link in every email) or text STOP to opt out of SMS
- Opt out of sale or sharing — Where applicable under state law (note: NewU does not sell personal information)
- Data portability — Request your information in a portable format
- Non-discrimination — We will not discriminate against you for exercising your privacy rights
To exercise any of these rights, contact us at [email protected]. We will respond within the time period required by applicable law (generally 45 days).
California Residents
California residents have additional rights under the California Consumer Privacy Act (CCPA) as amended by the CPRA, including the rights described above and the right to know what categories of personal information we collect, use, and disclose.
Categories of personal information we collect
Identifiers (name, email, phone, IP address); customer records (contact and educational information); commercial information (services inquired about); internet activity (interactions with our website); inferences drawn from this information.
Categories of sources
Directly from you; automatically through your use of our website; from service providers; from publicly available sources.
Categories of recipients
Service providers, affiliated and partner entities, government and regulatory authorities as required by law.
To exercise your CCPA rights, contact us at [email protected].
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent.
For users between 13 and 17, we collect information voluntarily provided through our forms (such as inquiries from prospective students who are still in high school). We recommend that parents or guardians review and consent to their child's communications with NewU.
If you believe a child under 13 has provided us with personal information without parental consent, contact us at [email protected] and we will take steps to delete that information.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and the legal requirements that apply (for example, student records subject to FERPA are retained according to FERPA requirements).
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and, if changes are material, provide additional notice (such as by email or a prominent notice on the website). Your continued use of our Service after changes take effect constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us: